Privacy Policy

1. Information We Collect
We may collect the following types of information:
‍Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you make a purchase or create an account.
‍Device & GPS Data: When using our GPS tracking products, we collect location information, device identifiers (IMEI/ICCID), and usage activity to provide tracking and anti-theft services.
‍Technical Information: IP address, browser type, operating system, and cookies to improve website functionality and user experience.
‍Communication Data: Records of your interactions with us, such as customer support requests, emails, and chat logs.

2. How We Use Your Information
We use collected information to:
Provide, maintain, and improve our products and services.
Process transactions, ship devices, and provide customer support.
Monitor and enhance the security of our platform and GPS tracking systems.
Communicate updates, offers, and important account information.
Comply with legal and regulatory obligations.

3. Sharing of Information
We do not sell or rent your personal information. We may share your data with:
‍Service Providers: Payment processors, telecom carriers, hosting providers, and logistics companies to deliver services.
‍Law Enforcement & Recovery Agents: In cases of theft recovery, repossession, or fraud investigations (only with proper authorization or user request).
‍Legal Requirements: When required to comply with laws, regulations, or government requests.

4. Cookies & Tracking Technologies
Our website uses cookies and similar tools to:
Enhance browsing experience.
Analyze website performance.
Deliver relevant ads and content.
You can disable cookies through your browser settings, but this may affect website functionality.

5. Data Security
We implement industry-standard security measures, including encryption, firewalls, and access controls, to protect your personal and GPS tracking data. While no system is 100% secure, we continuously update our safeguards to reduce risks.

6. Data Retention
Account and purchase data: Retained as long as your account is active or required by law.
GPS/location data: Stored only as necessary to provide services (typically up to 90 days, unless otherwise stated).

7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information.
Opt-out of marketing communications.
Restrict or object to certain data processing.
Request a copy of the data we hold about you.
To exercise these rights, contact us at info@inquestrecovery.com.

8. International Data Transfers
If you access our services outside Canada/USA, your information may be transferred to and processed in other countries where data protection laws may differ.

9. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

10. Changes to this Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Effective Date.”

11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
‍Inquest Recovery
Email: info@inquestrecovery.com
Phone: 1-877-548-3477